All Systems Operational

Uptime over the past 90 days. View historical uptime.
Servicebench US Production Operational
90 days ago
100.0 % uptime
Today
www.servicebench.com ? Operational
90 days ago
100.0 % uptime
Today
Servicebench CRM Web Service Calls ? Operational
90 days ago
100.0 % uptime
Today
Servicebench External Third Party Web Calls ? Operational
90 days ago
100.0 % uptime
Today
mft.servicebench.com ? Operational
ServiceBench US Prod Mobile Operational
90 days ago
100.0 % uptime
Today
ServiceBench US Prod Mobile App Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 5, 2025

No incidents reported today.

Nov 4, 2025
ServiceBench Production US - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 4, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 04:00 EST
Scheduled - Asurion’s ServiceBench Production (US) application will be undergoing scheduled maintenance as part of our Disaster Recovery (DR) simulation. During this time, the application may experience intermittent availability or be temporarily unavailable. We apologize for any inconvenience this may cause and appreciate your understanding as we work to ensure the reliability and resilience of our services.
Oct 29, 00:01 EDT
Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025
ServiceBench Production US - Monthly Database Patching
Completed - The scheduled maintenance has been completed.
Oct 28, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 04:00 EDT
Scheduled - Asurion's ServiceBench Production (US) application will be undergoing its monthly scheduled database patching. During this time, the application will not be available.
Oct 27, 03:13 EDT
Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025
ServiceBench Production US - Monthly Code Release
Completed - The scheduled maintenance has been completed.
Oct 22, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 04:00 EDT
Scheduled - Asurion's ServiceBench Production (US) application will be undergoing its monthly scheduled code deployment. During this time, the application will not be available - October. Release 6.11.10

During this time, the Mobile application will be unable to sync newly updated information to or from the ServiceBench website.
Oct 21, 00:25 EDT
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