All Systems Operational

Uptime over the past 90 days. View historical uptime.
Servicebench US Production Operational
www.servicebench.com Operational
Servicebench CRM Web Service Calls Operational
Servicebench External Third Party Web Calls Operational
mft.servicebench.com Operational
ServiceBench US Prod Mobile Operational
ServiceBench US Prod Mobile App Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 30, 2026

No incidents reported today.

Sep 29, 2026

ServiceBench Production US - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 29, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 04:00 EDT
Scheduled - Asurion’s ServiceBench Production (US) application will be undergoing scheduled maintenance as part of our Disaster Recovery (DR) simulation. During this time, the application may experience intermittent availability or be temporarily unavailable. We apologize for any inconvenience this may cause and appreciate your understanding as we work to ensure the reliability and resilience of our services.
Sep 29, 01:36 EDT

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

ServiceBench Production US - Monthly Database Patching
Completed - The scheduled maintenance has been completed.
Sep 22, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 04:00 EDT
Scheduled - Asurion's ServiceBench Production (US) application will be undergoing its monthly scheduled database patching. During this time, the application will not be available.
Sep 22, 03:17 EDT

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

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