All Systems Operational

Uptime over the past 90 days. View historical uptime.
Servicebench US Production Operational
www.servicebench.com Operational
Servicebench CRM Web Service Calls Operational
Servicebench External Third Party Web Calls Operational
mft.servicebench.com Operational
ServiceBench US Prod Mobile Operational
ServiceBench US Prod Mobile App Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

ServiceBench Production US - Monthly Database Patching Oct 27, 2026 04:00-06:00 EDT

Asurion's ServiceBench Production (US) application will be undergoing its monthly scheduled database patching. During this time, the application will not be available.
Posted on Oct 27, 2026 - 00:44 EDT

Oct 27, 2026

No incidents reported today.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

ServiceBench Production US - Monthly Code Release
Completed - The scheduled maintenance has been completed.
Oct 20, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 04:00 EDT
Scheduled - Asurion's ServiceBench Production (US) application will be undergoing its monthly scheduled code deployment. During this time, the application will not be available - October. Release 6.12.10

During this time, the Mobile application will be unable to sync newly updated information to or from the ServiceBench website.
Oct 18, 23:01 EDT

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

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