All Systems Operational

Servicebench US Production Operational
90 days ago
100.0 % uptime
Today
www.servicebench.com Operational
90 days ago
100.0 % uptime
Today
Servicebench CRM Web Service Calls Operational
90 days ago
100.0 % uptime
Today
Servicebench External Third Party Web Calls Operational
90 days ago
100.0 % uptime
Today
mft.servicebench.com Operational
ServiceBench US Prod Mobile Operational
90 days ago
100.0 % uptime
Today
ServiceBench US Prod Mobile App Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 3, 2026

No incidents reported today.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026
Completed - The scheduled maintenance has been completed.
Jan 27, 06:15 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 04:15 EST
Scheduled - Asurion's ServiceBench Production (US) application will be undergoing its monthly scheduled database patching. During this time, the application will not be available.
Jan 26, 00:18 EST
Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026
Completed - The scheduled maintenance has been completed.
Jan 20, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 04:00 EST
Scheduled - Asurion's ServiceBench Production (US) application will be undergoing its monthly scheduled code deployment. During this time, the application will not be available - January. Release 6.12.01

During this time, the Mobile application will be unable to sync newly updated information to or from the ServiceBench website.

Dec 16, 03:50 EST