All Systems Operational

Uptime over the past 90 days. View historical uptime.
Servicebench US Production Operational
90 days ago
100.0 % uptime
Today
www.servicebench.com Operational
90 days ago
100.0 % uptime
Today
Servicebench CRM Web Service Calls Operational
90 days ago
100.0 % uptime
Today
Servicebench External Third Party Web Calls Operational
90 days ago
100.0 % uptime
Today
mft.servicebench.com Operational
ServiceBench US Prod Mobile Operational
90 days ago
100.0 % uptime
Today
ServiceBench US Prod Mobile App Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 27, 2026

No incidents reported today.

Aug 26, 2026

ServiceBench Production US - Degraded Performance
Resolved - This incident has been resolved.
Aug 26, 13:38 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 26, 13:19 EDT
Identified - The issue has been identified and a fix is being implemented.
Aug 26, 13:12 EDT
Investigating - Users may experience issues using the application. We are investigating the issue to identify the cause of the problem.
Aug 26, 12:38 EDT

Aug 25, 2026

ServiceBench Production US - Monthly Database Patching
Completed - The scheduled maintenance has been completed.
Aug 25, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 04:00 EDT
Scheduled - Asurion's ServiceBench Production (US) application will be undergoing its monthly scheduled database patching. During this time, the application will not be available.
Aug 24, 23:04 EDT

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

ServiceBench Production US - Monthly Code Release
Completed - The scheduled maintenance has been completed.
Aug 18, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 04:00 EDT
Scheduled - Asurion's ServiceBench Production (US) application will be undergoing its monthly scheduled code deployment. During this time, the application will not be available - August. Release 6.12.08

During this time, the Mobile application will be unable to sync newly updated information to or from the ServiceBench website.
Aug 17, 21:14 EDT

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

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