ServiceBench Production US - Scheduled Maintenance

Scheduled Maintenance Report for ServiceBench

Completed

The scheduled maintenance has been completed.

Posted Nov 04, 2025 - 06:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 04, 2025 - 04:00 EST

Scheduled

Asurion’s ServiceBench Production (US) application will be undergoing scheduled maintenance as part of our Disaster Recovery (DR) simulation. During this time, the application may experience intermittent availability or be temporarily unavailable. We apologize for any inconvenience this may cause and appreciate your understanding as we work to ensure the reliability and resilience of our services.

Posted Oct 29, 2025 - 00:01 EDT

This scheduled maintenance affected: Servicebench US Production (www.servicebench.com, Servicebench CRM Web Service Calls, Servicebench External Third Party Web Calls, mft.servicebench.com) and ServiceBench US Prod Mobile (ServiceBench US Prod Mobile App).