ServiceBench Production US - Monthly Database Patching

Scheduled Maintenance Report for ServiceBench

Completed

The scheduled maintenance has been completed.
Posted Jan 27, 2026 - 06:15 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 27, 2026 - 04:15 EST

Scheduled

Asurion's ServiceBench Production (US) application will be undergoing its monthly scheduled database patching. During this time, the application will not be available.
Posted Jan 26, 2026 - 00:18 EST
This scheduled maintenance affected: Servicebench US Production (www.servicebench.com, Servicebench CRM Web Service Calls, Servicebench External Third Party Web Calls) and ServiceBench US Prod Mobile (ServiceBench US Prod Mobile App).